MaxCut does not open after loading screen

Answered

Mahmod Mahmod

February 24, 2024 17:04

I've downloaded the app onto my windows computer, but it doesn't open. A little square with the logo shows up saying loading maxcut and then it disappears. 

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  Zak

  March 01, 2024 07:15

  Hi Mahmod,

  Thank you for reaching out. I will help you resolve this.

  Will you please send me your log file? It is called MaxCut.log and can be found here:

  C:\ProgramData\MaxCut Software\MaxCut

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  Kundiso Design

  May 21, 2024 12:17

  Hi Mahmod, i seem to be having a similar problem may you kindly assist

   

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  Zak

  May 22, 2024 14:17

  Hi Kundiso Design,

  I'm sorry to hear that you are also experiencing this issue. We will do our best to help you resolve this.

  Will you please send me your log file? It is called MaxCut.log and can be found here:

  C:\ProgramData\MaxCut Software\MaxCut

  This will help us to identify the cause of the problem and find a solution for you.

  You can email this file to support@maxcutsoftware.com

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