Optimized Sheets Displays Zoomed In
Answeredwhen i open a saved job, the optimized sheets are displayed zoomed in. the black buttom options at the bottom, zoom in, zoom out, scale to fit dont work to adjust the view.
i have to restore down, then maximise the application window to get the buttons to work and refit the layout maps correctly on screen.
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Thank you for bringing this to our attention. It’s an issue that a few users have encountered, but despite our efforts, we've been unable to replicate it on our side. We've also had trouble reproducing the issue through user feedback. It seems to be an edge case for certain setups.
Could you confirm if it happens every time? A screen recording would be extremely helpful.
Also, please provide your PC specifications (Windows version, processor, RAM, etc.) and the MaxCut version you're using. I'll flag this to our team, and your input will help us investigate further!
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hi. i sent through an email with a screen recording of the isssue
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Thank you for letting us know! Could you confirm the email address you sent the recording to?
I haven’t received it yet, so I’ll create a dedicated support ticket/email thread for you to send it to. This will ensure it reaches us promptly.
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