Exporting CSV results in a A symbol replacing the commas

Dominic Washer

January 28, 2025 14:39

Good day,

When i export the excel format changes the comma to “Hyphenated A”

Any assistance would be appreciated.

0

• Official comment

  

  Zak

  January 30, 2025 12:58 Edited

  Hi Dominic, 

  Thank you for bringing this to our attention. We’d like to replicate the issue on our side so we can work on a fix.

  Could you please provide us with the following details? 

  1. What you are exporting and from where – a step-by-step description of the process you're following.
  2. A support bundle – this will contain your MaxCut settings and help us replicate the issue. You can generate this by going to Help > Bundle Files for Support in MaxCut. 
  3. Your regional settings – Windows regional settings can sometimes affect how data is formatted. Please check your settings by following this Microsoft guide and send us a screenshot. 

  Looking forward to your response!
  
  MaxCut Support Team

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