Arabic font in printed layouts is scattered and not correct

Aya Hammam

April 17, 2025 07:37

Arabic font (names) gets scattered in printed layout reports in latest versions.

Example:
Input Item

 

On Screen Optimisation

 

Printed Optimisation

0

• Official comment

  

  Zak

  May 13, 2025 07:42

  Update – Resolved in Version 2.9.4.9

  The issue with incorrect Arabic translations on the optimisation diagram has been resolved in MaxCut version 2.9.4.9.

  To get the latest version, please download the updated installer here:
  
  Download Page

  If you continue to experience any issues, feel free to contact our support team.
• 

  Zak

  April 25, 2025 12:29 Edited

  Hi Aya, 

  Thank you for reaching out.

  I haven’t been able to replicate the issue you're describing with Arabic font (names) getting scattered in the printed layout reports. 

  To help us investigate further, could you please provide a screenshot of the issue? Additionally, if you could send us a support bundle, that would allow us to better understand the situation and replicate the problem on our end.

  I’ll create a support ticket and follow up with you there, so you can attach the necessary files. We’ll be happy to help resolve this issue for you.

  Looking forward to your reply.

  0
• 

  Zak

  April 25, 2025 12:29

  This has been passed on to our engineer for a fix. 

  Thank you for bringing this to our attention, and we will notify you as soon as the updated version is available for download. 

  If you have any further questions or need additional assistance in the meantime, feel free to let us know.

  0

Please sign in to leave a comment.