Unable to Install MaxCut on my Windows 7 laptop

Answered

William V. Adams

June 09, 2020 07:22

I am unable to Install MaxCut to my laptop running Win 7 64bit!!!

I have tried everything to get the Installer to Setup MaxCut on my laptop again!

I used the free edition last year just fine but can't get it to install again after it wouldn't run for me again.

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• Official comment

  

  John Palmer

  June 10, 2020 18:17

  Hi William, thanks for the information.

  Because you have two independent packages that are not able to be installed, both "MaxCut" & "Garmin Basecamp" this would indicate a Windows 7 issue.

  Unfortunately with this being a Windows 7 machine there is very little advice I can give other than it may be time to upgrade to a newer version of Windows. Microsoft officially ended support of Windows 7 on January 14, 2020. 
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  John Palmer

  June 09, 2020 18:13

  Hi William, 

  Could you give a little bit more information around what information you are seeing and we will try and help. When you say unable, is there a specific error message you are getting?

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  William V. Adams

  June 09, 2020 18:49

  NO John there is NO Error Message!

  When I click on the Install Package in my downloads folder, all I get is a Very Very Fast Flash and then Nothing!

  Now I don't even get a flash on the screen when I double click on the installer file.

  Most times when something like this happens, I just go to the Registery and do a search for the name of the program and then delete some of the entries. Then I run Wise Registry Cleaner and it finds the broken parts and deletes all the other entries. I can always reinstall the software package then. Not with Maxcut. Last year I was using the software with NO problems and decided to update the package with the most recent version and then ALL this happened.

  I have just uninstalled a package called "Advanced System Repair Pro". I did an Deep Clean on the harddrive and I think that that POS Software did something to my Win 7 64bit system on my harddrive. But I don't know!!

  there was another peice of software "Garmin Basecamp" that I can't get to reinstall either. I don't know if Win 7, being out of date has anything to do with it or not either.

  Sincerely

  Bill Adams

  PS If I could get it to install ok I May get the Proversion.

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