Report a Bug/Defect in MaxCut

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If you've encountered an issue in MaxCut, you're in the right place! Before reporting an issue, please review our guide on the key information we need to resolve bugs quickly. Copy and paste this link into your browser: https://support.maxcutsoftware.com/hc/en-us/articles/7308584969244 - to summarize the information we need; ensure MaxCut is up to date, include the version number, a support bundle, steps to reproduce (or screen recording), and your Windows version.

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Long and short expansion seem to have lost the default settings for input items Mark Pearl 1 comment 0 votes Answered
Incorrect quantity of material panels on Job Summary report Zak 1 comment 0 votes Completed
Grooving does not appear as a vector when exporting to a CAD program Zak 1 comment 0 votes Completed
problem installing the new version Adriana Estevez 1 comment 0 votes Answered
MaxCut crashes when trying to open Eric Rutten 1 comment 0 votes Answered
MaxCut not opening after loading screen Zak 2 comments 0 votes Completed
Decimals not working in overriding blade thickness Zak 1 comment 0 votes Completed
opening time Stephane Lafaille 1 comment 0 votes Answered
Can't open maxcut Mahmod Mahmod 3 comments 0 votes Answered
Catastophic failure on install Ivan Arturo BAsurto Garcia 5 comments 0 votes Answered
Groove Marshal 1 comment 0 votes Answered
Blank Screen after MaxCut Setup Milo de Mol 2 comments 0 votes Answered
Panels size Ognjen Ristic 1 comment 0 votes Answered
Number of sheets Eero Wuokko 0 comments 0 votes None
Units in the summary sheet is shown as a currency unit and not a quantity value Willie Henning 1 comment 0 votes Completed
Not printing GroupName on labels although showing it right on screen layout Oliver Peters 2 comments 0 votes Answered
Error: "The specified path format is not supported" / "Stream must not be zero" Andreas Krale 0 comments 0 votes None
Error: "TimeSpan period must be less than or equal to Int32.MaxValue" Michel Betancourt 1 comment 0 votes Answered
Error: "The optimized sub sheets are not the same in the unique optimized sheet" Koen Debaere 1 comment 0 votes Answered
Error: "TimeSpan period must be less than or equal to Int32.MaxValue. Parameter name: value" on Windows 11 machines John Palmer 0 comments 0 votes Answered
"Error Optimizing - The optimized sub sheets are not the same in the unique optimized sheet" MANUELA BARISON 1 comment 0 votes Answered
Error: "TimeSpan period must be less than or equal to Int32.MaxValue" - MaxCut crashes when entering panel details Bineesh Varghese 1 comment 0 votes Answered
Starting MaxCut takes a long time to open Koen Debaere 2 comments 0 votes Answered
Printing reports - each page repeating A, B etc Sara Martins 5 comments 0 votes Answered
Error when importing CSV: "“The index and length must refer to a location in the string. Parameter name: length" Giraudoux 1 comment 0 votes Answered
Layout grouping bug on panel names Scot Finnie 4 comments 0 votes Answered
"Error Optimizing - The optimized sub sheets are not the same in the unique optimized sheet" Damir Delajkovic 7 comments 0 votes Answered
Label's do not correspond/order the board that's been cut. Divvie van Deventer 1 comment 0 votes Answered
Wastage issue in sheet material CSV import/export John Palmer 0 comments 0 votes None
"Error Optimizing - The optimized sub sheets are not the same in the unique optimized sheet" Rex Smith 2 comments 0 votes None